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Select the “ Scanning and Imaging devices” in the Device Manager window and uninstall. Type “ Device Manager” without quotes in the search bar. If the device shows that the driver is installed properly, let’s uninstall the device driver from the device manager and check if it’s get installed automatically.įollow the steps below to uninstall the troubling device driver from Device Manger. If you see any yellow exclamation mark or a red X mark we need to download the driver from the computer manufacture website and install. Open Device Manager by clicking the Startbutton, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ (If you are prompted for an administrator password or confirmation, type the password or provide confirmation).Ĭlick on Scanning and Imaging device in Device Manager and check if there is any yellow exclamation or a red X mark under that. Let’s check the status of Camera drivers in device managers. You mentioned that your camera works in recording mode, then you got some error message (Win_20140831-143651.MP4) and got back to White board? What was the complete error message and what do you mean when you say “got back to white board’?

Have you checked plugging any external camera? Does that work? Is this problem restricted to Skype only? Does the webcam work fine in other applications? Please reply to the questions below to help us understand the problem specific to your machine: New update how to connect camera in windows 8 If there is no 2 possibility 1 is because your webcam is broken or due to external forces or other factors touching the machine and the contact between the webcam and the strong board or loose wire leads to your computer not receiving the webcam This cause is easy when you do method 1 to fix it, you should bring it out and check it again. You remove the old driver (if any) and then reload another driver on the distributor’s homepage.